0860 627 627 (Call Centre) / 011 554 2700  (Reception) 

  info@ncr.org.za / complaints@ncr.org.za / workshops@ncr.org.za

  • break the chain
  • too much debt 1
  • too much debt
  • Drowning in debt 2
  • Drowning in debt 1
  • Drowning in debt
  • Spend wisely
  • FSCA
  • marrried in community of property
  • Dent counselling makes it poosible
  • Know your rights
  • If you need to borrow
  • After paying all your debts
  • Credit complain
  • Future focused
  • use registerd credit providers
  • misleading campaign
  • suppliers and service providers

WELCOME TO THE NATIONAL CREDIT REGULATOR

The National Credit Regulator (NCR) was established as the regulator for the South African credit industry by the National Credit Act (34 of 2005) (NCA). It is tasked with consumer education, research, policy development, registration of industry participants, investigation of complaints and enforcement of the NCA.

The NCA requires the NCR to promote the development of an accessible credit market, particularly to address the needs of historically disadvantaged persons, low income persons, and remote, isolated or low density communities.

The NCR registers and ensures compliance to the NCA by the following industry participants: credit providers, credit bureaus, debt counsellors, alternative dispute resolution agents and payment distribution agents.

WELCOME TO THE NATIONAL CREDIT REGULATOR

The National Credit Regulator (NCR) was established as the regulator for the South African credit industry by the National Credit Act (34 of 2005) (NCA). It is tasked with consumer education, research, policy development, registration of industry participants, investigation of complaints and enforcement of the NCA.

The NCA requires the NCR to promote the development of an accessible credit market, particularly to address the needs of historically disadvantaged persons, low income persons, and remote, isolated or low density communities.

The NCR registers and ensures compliance to the NCA by the following industry participants: credit providers, credit bureaus, debt counsellors, alternative dispute resolution agents and payment distribution agents.

Download the National Credit Act

National Credit ACT To promote a fair and non-discriminatory marketplace for access to consumer credit and for that purpose to provide for the general regulation of consumer credit and improved standards of consumer information;

  • to promote black economic empowerment and ownership within the consumer credit industry;
  • to prohibit certain unfair credit and credit-marketing practices;
  • to promote responsible credit granting and use and for that purpose to prohibit reckless credit granting; to provide for debt re-organisation in cases of over-indebtedness; to regulate credit information;
  • to provide for registration of credit bureaux, credit providers and debt counselling services;
  • to establish national norms and standards relating to consumer credit;
  • to promote a consistent enforcement framework relating to consumer credit;
  • to establish the National Credit Regulator and the National Consumer Tribunal;
  • to repeal the Usury Act, 1968, and the Credit Agreements Act, 1980; and to provide for related incidental matters.

click here to download the act

click here to download the National Credit Amendment Act 2019

click here to download the National Credit Amendment Act of 2014

National Credit Regulations

 

Latest news

9
Alternative Dispute Resolution Agents
53
Credit Bureaus
8218
Credit Providers
1586
Debt Counsellors
4
Payment Distribution Agents

Contact details

Physical Address
127 - 15th Road
Randjespark
Midrand
1683

Physical Address
Call-Centre, Complaints and Investigations Department
232-15th Road
Randjespark
Midrand
1683

Consumer Rights

Consumer Assistance
Know your rights
Consumer Tips
Challenge Credit Record

Operating Hours

Mon - Thur : 8AM - 5PM
Friday : 8AM - 4:30PM

Call Centre
0860 627 627

Telephone
011 554 2700

National Credit Act

Download the National Credit Act
National Credit Amendment Act
National Credit Regulations
Background Documents on the NCA

 

Fraud / Anti-Corruption Hotline

Report any incidents of wrong doing
to the KPMG Ethics Line

0800 20 53 17 (Toll Free)