Guidelines

Guideline on compulsory requirements for Debt Counsellors to update their contact information with the NCR
Guideline for the implementation of Sections 69(2), 70(1), 70(2), and 71(5) of the act, read together with Regulation 19(13), in respect of consumers who are under debt review003
Guideline on consumers right to receive reasons for being refused credit
Guideline on credit provider debit order and payroll deduction cancellations when consumers apply for debt Counselling
Guidelines for the submission of complaints relating to disputed customer credit information
Guidelines for the form and content of statements of account
Guideline on the application of the credit life insurance regulations
Guideline 1 2024 march fee guideline
Guideline 2 2024 march fee guideline
Guidelines for debt counsellors on the submission of forms 41 and 42
Guideline for the digital service and delivery of notices and documents under the national credit act 34 of 2005 (“the nca”)
Explanatory note to the withdrawal guidelines 1 of 2021
NCR debt review withdrawal guidelines 2021
Guidelines for standardised court orders and extension of prescribed working days in the dc regulations of 2012
Annexure A- Standardized Court Order Template
Guidelines for change in circumstance (17.3)
Guidelines for joint bonds/mortgage agreements
Pension backed lending guidelines
The debt counselling fee guidelines 2018
Fee guideline and schedules pursuant to the guideline in terms of regulation 19(13) of the national credit
Proposed guidelines for ascertaining consumer's gross and discretionary incomes - for public comment
The debt counselling fee guidelines 2018
Guideline for the submission of credit information in terms of regulation 19(13) of the national credit act, 34 of 2005, as amended - 003/2017
Guideline for the submission of credit information in terms of regulation 19(13) of the national credit act, 34 of 2005, as amended - 002/2017
Guideline for credit providers and credit bureaux in respect of debt that is on-sold
To the guideline in terms of regulation 19(13) of the national credit act, 34 of 2005, as amended

Guidelines

Mortgages surge in the second quarter.

National credit regulator intensifies its efforts against unregistered lenders in the northern cape violating the national credit act

The National Credit Regulator issues an alert to consumers: beware of misleading and prohibited practices by debt counsellors

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Consumer Rights

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National Credit Act

Fraud / Anti-Corruption Hotline