Circulars

 

August 2025 Circular 9 of 2025 - REVISED DHS PROCEDURE to update status codes B,  G, G1, I and J
August 2025 Circular 8 of 2025 - Submission of B-BBEE report 2025
July 2025 Circular 7 of 2025 - Misrepresentations of Debt Review
July 2025 Circular 6 of 2025 - NCR - scam website alert NCRSwift.org.za  
July 2025 Circular 5 of 2025 - Obligatory submission of statistical return (FORM 39) by registered credit providers 
July 2025 Circular 4 of 2025 - Submission of statutory reports by registered credit providers
June 2025 Circular 3 of 2025 - NCR Updated Contact Details
March 2025 Circular 2 of 2025 - Ncr “debt review removal” Circular National credit act – section 126a(3)
March 2025 Circular 1 of 2025 - Notice To Registrants: Update On National Consumer Tribunal (Nct) Judgments Regarding Debt Counselling
November 2024 Circular 5 of 2024 - Invitation to submit comments on the application of fixed interest rates on credit agreements amid variations in repo rates
October 2024 Circular 4 of 2024 - Updates from the credit industry forum
June 2024 Circular 3 of 2024 - Alert to the credit industry: Misleading practices by debt counsellors who place consumers under debt review without their knowledge or consent
May 2024 Announcement - appointment of acting CEO
April 2024 Circular 2 of 2024 - Call for Comments Form 43
January 2024 Circular 1 of 2024 - Alert to consumers and debt counsellors: unauthorised use of registration credentials of debt counsellors by unregistered persons
November 2023 Circular 6 of 2023 - Emolument attachment orders and other related matterst
September 2023 Circular 5 of 2023 - Impact of extended power supply failure/loadshedding to the consumer credit market
August 2023 Circular 4 of 2023 - Notice to registrants: obstructive behaviour during an investigation
June 2023 Circular 3 of 2023 - Annual renewal of registration
April 2023 Circular 2 of 2023 - Request for comments on the recommended fee stucture for fees payable to sacrra
April 2023 Circular 1 of 2023 - NCR contact details
August 2022 Circular 04 of 2022 - Sale of debt review leads and consumer personal information
April 2022 Circular 03 of 2022 - Amendment to the provisions of circular 02 of 2022
March 2022 Circular 02 of 2022 - Revised dhs procedure to update status codes A1, B, F1, F2, G, G1, I and J
Explanatory note to the withdrawal guidelines 1 of 2021
September 2021 Circular 6 of 2021 - Process of dealing with edgars/jet on-sale accounts
Annexure A - Edgars & Jet on-sale accounts.pdf
August 2021 Circular 5 of 2021 - Invitation to submit comments on the review of limitations on fees and interest rates regulations
June 2021 Circular 4 of 2021 - NCR’s banking details have not changed
May 2021 Circular 3 of 2021 - Invitation to submit comments on the review of the credit life insurance regulations, 2017
February 2021 Circular 2 of 2021 - Circular on ADR agents
January 2021 Circular 1 of 2021 - Consumer transfer notice for lapsed and de-registered debt counsellors
November 2020 Circular 10 2020 - DC misleading marketing practices.pdf
July 2020 Circular 09 of 2020 - Submission of the quarterly returns
July 2020 Circular 08 of 2020 - Establishment of the NCR debt counsellor panel
June 2020 Circular 07 of 2020 - Update on the extension of the NCA business days
May 2020 Circular 06 of 2020 - Submission of credit information during covid-19 period
May 2020 Circular 05 of 2020 - Emergency loan guideline
May 2020 Circular 04 of 2020 - Extension of the quarterly statistical returns submission
April 2020 Circular 03 of 2020 - Change in circumstance guidelines - form 17.3
March 2020 Circular 02 of 2020
March 2020 Circular 01 of 2020
October 2019 Circular 07 of 2019
July 2019 Circular 06 of 2019 - NCR Webinars
June 2019 Circular 05 of 2019 - DC Court Challenges
June 2019 Circular 04 of 2019 is applicable to all registered credit bureaux.
April 2019 Circular 03 of 2019 - Updates from the credit industry forum
February 2019 Circular 02 of 2019 - Updates from the credit industry forum
January 2019 Circular 01 of 2019 is applicable to re-seller credit bureaux, their independent auditors.
November 2018 Circular 11 of 2018 - Fraud or Unethical Behaviour
October 2018 Circular 06 of 2018 - Request for written comments - reckless lending fee category
September 2018 Circular 05 of September 2018 - Notice of Intention to withdraw the Reckless Lending Fee Category from the Debt Counselling Fee Guideline
August 2018 Circular 04 of August 2018 - Suspension Indicator on Debt Help System
April 2018 Circular 3 of 2018 - NCR New Enhanced Debt Help System
February 2018 Circular no 01 of 2018 -new debt counsellor fees
September 2017 Circular no 14 of 2017 – consumer transfer notice of the lapsed and voluntary de-registered debt counsellors
August 2017 Circular 12 of 2017 - request for comments on recommended debt counselling fee structure
August 2017 Circular 11 of 2017 - dhs new functionalities
August 2017 Circular 9 of 2017 - Transfer notice of the files for anton simon barkenhuizen - ncrdc 348
August 2017 Updated Lapsed Report
April 2017 Circular 8 of 2017 – NCR contact details
April 2017 Circular 7 of 2017 - debt counselling call centres
March 2017 Circular 6 of 2017 - interpretation of section 71 of the nca
March 2017 Circular 5 of 2017 - transfer notice of the files for albert muller – ncrdc 110
March 2017 Circular 4 of 2017 – NCR’s banking details have not changed
February 2017 Circular 3 of 2017 – review of debt counselling fees
February 2017 Circular 2 of 2017 – annual renewal of registration
January 2017 Circular 1 of 2017 – debt counselling rules system