The NCR has to:

• Register credit providers, credit bureaux and debt counsellors, and monitor the conduct of these parties;
  
  
• Educate and create awareness of the protection which the Act offers;
  
  
• Research the credit market and monitor access to credit and the cost of credit to identify factors that may undermine access to credit, competitiveness and consumer protection;
  
  
• Advise government on policy and legislation;
  
  
• Receive and investigate complaints and ensure that consumer rights are protected, and
  
  
• Enforce the Act and take action against contravening institutions.