Mandate of the Credit Provider Compliance Department

The Compliance Department is responsible to monitor credit providers and the credit industry to detect and prevent non-compliance with the National Credit Act.

The compliance monitoring is conducted through the following measures:

1. Desktop monitoring;
2. Onsite monitoring;
3. Submission of statutory reports;
4. Monitoring of Conditions of registration;
5. Market Conduct Studies;
6. Compliance workshops.

The Compliance Department is a division of the National Credit Regulator (NCR) and is responsible for ensuring that the registered credit providers comply with the National Credit Act no. 34 of 2005 (the Act). Section 15 of the Act states that the NCR may monitor the consumer credit market and industry to ensure that prohibited conduct is prevented or detected and prosecuted. The mandate of the department is to monitor compliance by the registrants specifically credit providers and assisting them to comply.

Relevant Sections

• Language Policy
• Market Conduct
• Credit Provider Compliance Reports
• Statutory Reporting

Prescribed Statutory Reporting (Credit Provider)

1. Statistical Returns (Form 39)
2. Compliance Report
   
   • Compliance Report (.pdf) 
   • Compliance Report (.doc)
3. Annual Financial Statements
4. Annual Financial and Operational Return
   • Annual Financial and Operational Return (.pdf)
   • Annual Financial and Operational Return (.xls)
5. Assurance Engagement Reports Audited
   • Assurance Engagement Illustrative Report
6. Assurance Engagement Reports Unaudited
   • Assurance Engagement Reports - Unaudited
7. Language Policy Review
   • First year review
   • Second year review