<p><strong>We cannot assist if your complaint involves: </strong></p>
<ul>
<li>Service agreements, e.g. Vodacom, MTN,  Levies, Municipal accounts, gym etc.</li>
<li>A matter that would more appropriately be dealt with by a court of law or another dispute resolution process.</li>
<li>A matter which is or has been or currently is the subject of litigation, subject to certain exceptions.</li>
<li>A matter relating to administration or Administrators.</li>
<li>Complaints relating to damaged goods, these should be sent to the National Consumer Commission or Motor  Vehicle Ombudsman for vehicles. </li>
<li>Debit orders going off on the wrong dates. </li>
</ul>