We cannot assist if your complaint involves:
- Service agreements, e.g. Vodacom, MTN, Levies, Municipal accounts, gym etc.
- A matter that would more appropriately be dealt with by a court of law or another dispute resolution process.
- A matter which is or has been or currently is the subject of litigation, subject to certain exceptions.
- A matter relating to administration or Administrators.
- Complaints relating to damaged goods, these should be sent to the National Consumer Commission or Motor Vehicle Ombudsman for vehicles.
- Debit orders going off on the wrong dates.