WHO TO CONTACT WHEN YOU NEED ASSISTANCE OR ADVISE FOR PROBLEMS RELATED TO:

COMPLAINTS

Ordinary complaints about Credit Providers and Bureaus

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Fax : 087 234 7822

 

Debt Counselling related complaints

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Fax : 087 234 7789

 

Complaints/Commendations about poor/good service delivery by NCR personnel

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CREDIT RELATED MATTERS AND DEBT COUNSELLING 

The National Credit Regulator

Sharecall : 086 062 7627 
Telephone : 011 554 2600  
Fax : 011 805 4905
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Post : PO Box 209, Halfway House, 1685                                                              

To request a workshop please forward an email with details to This email address is being protected from spambots. You need JavaScript enabled to view it. 


CONSUMER PRODUCTS AND SERVICES

The National Consumer Commission

Telephone : 086 026 6786
Fax : 086 151 5229
Email This email address is being protected from spambots. You need JavaScript enabled to view it. 
Post : Private Bag x84, Pretoria 
Website : www.nccsa.org.za 

 


BANKING - The Ombudsman for Banking Services

Sharecall : 086 080 0900 
Telephone : 011 838 0035/38/39 
Fax : 011 838 0043 
Email This email address is being protected from spambots. You need JavaScript enabled to view it.  
Post : PO Box 6728, JOHANNESBURG, 2000 
Website www.obssa.co.za 

 


CREDIT BUREAU AND NON-BANK FINANCIAL SERVICES 

The Credit Information Ombud 

Call centre : 086 166 2837 
Telephone : 011 781 6431
Email This email address is being protected from spambots. You need JavaScript enabled to view it.   
Post : Postnet Suite 444, Private Bag 1, JUKSKEI PARK, 2153 
Website www.creditombud.org.za

 


FINANCIAL ADVICE

The Office of the Ombud for Financial Services Providers 

Sharecall : 086 032 4766
Telephone : 012 470 9080  
Fax : 012 348 3447
Email This email address is being protected from spambots. You need JavaScript enabled to view it.  
Post : PO Box 74571, Lynwoodridge, 0040
Website www.faisombud.co.za

 


INVESTMENTS

The Financial Services Board 

Toll-free 080 011 0443 / 080 020 2087
Telephone 012 428 8000
Fax 012 347 0211
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Post PO Box 35655, Menlo Park, 0102
Website  www.fsb.co.za

 


LIFE ASSURANCE 

Ombudsman for Long-term Insurance.

Sharecall 086 066 2837
Telephone 021 657 5000  
Fax 021 674 0951  
Email This email address is being protected from spambots. You need JavaScript enabled to view it.  
Post Private Bag X45, Claremont, 7735

 


MEDICAL SCHEME

The Council for Medical Schemes 

Sharecall : 086 112 3267
Telephone : 012 431 0500  
Fax : 012 431 0560  
Email This email address is being protected from spambots. You need JavaScript enabled to view it.  
Post : Private Bag X34, Hatfield, 0028

 


PENSION FUND

The Pension Funds Adjudicator 

Telephone : 011 884 8454
Fax : 011 884 1144 
Email : enquiries-jhb@
Post : PO Box 651826, Benmore, 2010
Website www.pfa.org.za

 


SHORT-TERM INSURANCE

The Ombudsman for Short-term Insurance 

Sharecall : 086 072 6890
Telephone : 011 726 8900 
Fax : 011 726 5501
Email This email address is being protected from spambots. You need JavaScript enabled to view it.  
Post : PO Box 32334, Braamfontein, 2017 
Website www.osti.co.za

 

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