Tribunal
The Act provides for the creation of a National Consumer Tribunal (the Tribunal). The Tribunal will be an independent body, separate from the National Credit Regulator with members appointed by the President. It will adjudicate in a wide variety of applications and will be responsible for hearing cases against credit providers that contravene the Act. The body will also be empowered to issue fines where it is deemed necessary.
The Act promotes the use of Ombuds, and other alternative dispute agencies on the basis of prescribed standards. Parties to credit agreements are encouraged to seek resolution of disputes through mediation, conciliation or arbitration through either provincial consumer courts, Ombuds or other such agencies.
In addition to its powers to adjudicate disputes directly, the Tribunal will have the authority to make a consent order reflecting any resolution arrived at through an alternative forum and/or issue a compliance notice. Credit providers and consumers may appeal to the Tribunal against decisions of the National Credit Regulator.
The National Consumer Tribunal will be established from September 2006.
For further information about the National Consumer Tribunal view our website
For further information, refer to the  relevant sections of the Act
For further information, refer to the relevant sections of the Regulations
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